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Alert

Water restrictions across the district

PLEASE CONSERVE WATER. Click on the link to see restrictions for your area: https://www.hurunui.govt.nz/roading-water/water/wa...

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Reporting an Issue

There are several ways you can report an issue with Council property or services and we encourage you to do so. If this is urgent please call us by phone.

While our staff and contractors will spot many issues while they are out working, we also need the eyes and ears of the community to let us know when things are not right. This is what you can do:

Snap, Send, Solve

Snap, Send, Solve is the simplest way of reporting problems from your web browser or smart phone.

Do it on Online or Download the app, take a photo of the problem, write a short description and submit. We will get straight onto it. ...

Report online at report.snapsendsovle.co.nz.
For the iPhone app go to the Apple App Store at this link: https://itunes.apple.com/nz/app/snap-send-solve/id...
For the Android phone app go to the Google Play Store at this link: https://play.google.com/store/apps/details?id=com....

Using the service

There are just four simple steps:

  1. Take a picture of the issue (this is optional)
  2. Confirm the location of the issue
  3. Select the type of issue
    (Snap, Send, Solve uses the location and type of issue to send the report to the correct authority).
  4. Fill out the details on the form and press “Submit”.

That’s it. We will get onto the issue and let you know what we have done.

Online Contact Form

Alternatively you can use an our online contact form. Click on the Icon below to start the process.

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